Bwina's Terms & Conditions

Welcome to Bwina. These Terms & Conditions ("Terms") apply to your use of the Bwina platform and all its services. By registering or using our services, you automatically agree to be bound by these Terms.

Bwina is a licensed online Sports Betting and casino platform. All of our services are strictly for adults aged 18 and above.

These Terms are governed by applicable laws in Bangladesh and may be updated from time to time. We will notify you at your registered email address of any changes.

To register an account on Bwina, you must meet the following requirements. We verify every application, and Bwina reserves the right to close any account registered with incomplete or false information.

Registration Eligibility

• You must be at least 18 years of age — no exceptions.
• Each individual may register only one account.
• The name, address, and national ID details provided during registration must be accurate and belong to you.
• Opening multiple accounts from the same device or IP address is prohibited.
• Accounts may not be opened in someone else's name or on behalf of another person.

KYC Verification Process

To maintain security and legal compliance, Bwina follows a KYC (Know Your Customer) process. Before making a withdrawal, you may be required to submit the following documents:

• Scanned copy of National ID (NID) or Passport
• A recent selfie photo
• Proof of bank account or mobile banking number

Keep your account password and login details strictly confidential. Bwina will not be held responsible for any issues arising from sharing this information with others.

The following rules apply to all betting activity on Bwina. Every user is responsible for complying with these Terms & Conditions.

Bet Placement Rules

• Your account must have sufficient balance before placing a bet.
• Once a bet is confirmed, it cannot be cancelled — even before an event starts — unless Bwina cancels it.
• Odds in live betting can change at any moment; the odds at the time of confirmation are final.
• The maximum bet limit varies by event and market and is set at bwina's sole discretion.
• If a match or event is cancelled, the bet will be voided and your stake will be refunded.

Result Determination

All event results are determined based on official announcements from recognized governing bodies. In case of any dispute, bwina's decision is final. If a technical error is found in scores or data, the affected bet may be subject to re-evaluation.

Bwina supports the most popular payment methods in Bangladesh. All financial transactions are governed strictly by the following terms and conditions.

Deposit Rules

• Deposits must be made from your own bKash, Nagad, Rocket, or bank account only.
• Third-party payments are not accepted and any such transactions will be reversed.
• The minimum deposit amount is BDT 500.
• Deposits are usually processed instantly. If there's a delay, please contact support.

Withdrawal Rules

• KYC verification must be completed before a withdrawal can be made.
• Withdrawals will only be processed to the same payment method used for the deposit.
• The minimum withdrawal amount is BDT 1,000.
• Withdrawal requests are typically processed within 30 minutes to 24 hours.
• Bwina reserves the right to withhold withdrawals if bonus wagering requirements have not been met.

Bwina regularly offers attractive bonuses and promotional deals. Please note that all bonuses are subject to specific terms and conditions.

Welcome Bonus

• New members will receive a welcome bonus on their first deposit.
• After claiming a bonus, you must meet the specified wagering requirements (typically 5x–20x).
• Bonuses are generally valid for 30 days from the date of issue.

General Bonus Terms

• Each bonus offer may only be claimed once per person, household, device, or IP address.
• A maximum bet limit may apply to bets placed using bonus funds.
• Withdrawing before meeting the bonus conditions may result in the bonus being forfeited.
• Bwina reserves the right to modify or cancel any bonus offer at any time.
• Accounts found to be abusing bonuses may be suspended.

The following activities are strictly prohibited on the Bwina platform to protect its fairness and security. Violations of these Terms & Conditions may result in account suspension and legal action.

• Cheating, match fixing, or any other form of fraudulent activity.
• Creating multiple accounts to claim bonus offers (multi-accounting).
• Using software bots or automated tools to place bets.
• Hacking, cyberattacks, or any attempt at unauthorized access.
• Money laundering or any suspicious financial activity.
• Harassing, intimidating, or abusing other users.
• Registering an account using false information.

Bwina takes the protection of your personal information very seriously. Our Privacy Policy Is considered part of these Terms & Conditions.

• Your information is used solely for service delivery and legal compliance.
• Your information is never sold or shared with third parties.
• All data is protected with 256-bit SSL encryption.
• You may request to update or delete your personal information at any time.

Bwina believes gaming is for entertainment — not addiction. That's why responsible gaming is our top priority. Under these Terms & Conditions, you have access to the following tools:

• Deposit Limit: Set daily, weekly, or monthly deposit limits.
• Betting Limits: Set a maximum bet amount for a specified time period.
• Self-Exclusion: Take a break from the platform for a set period of time.
• Cooling-Off Period: Take a break for anywhere from 24 hours up to 6 months.

Bwina may suspend or permanently close your account in the following circumstances:

• If any provision of these Terms & Conditions is violated.
• Registering with false or incorrect information.
• If KYC verification fails.
• If the account remains inactive for an extended period (12 months).
• Upon direction from law enforcement authorities.

You may also voluntarily request account closure at any time by contacting our support team. It is your responsibility to withdraw any remaining balance before the account is closed.

Bwina reserves the right to update these Terms & Conditions at any time. For significant changes, we will notify you at your registered email address at least 7 days in advance.

Continued use of the platform after any changes will be considered acceptance of the updated terms. We recommend checking this page regularly.